How do I contact a human?
Email hello@mosaikin.app, or use the contact form — and if it is about one event, say which.
Email hello@mosaikin.app, or use the contact form. We answer in English.
It helps enormously to include: which event it is about (the name, or the link), whether you are the host or a guest, what you did, and what happened instead. A screenshot of the message on screen usually saves a round trip.
Things we cannot do
We cannot give a guest the access code for someone else’s event, undelete a photo or an event, or change a host’s content on their behalf. Those all belong to the host, by design.
To report content, use the Report link on the item itself rather than email — it reaches the host’s review queue directly. See How does reporting work?.